Last updated: 1 July 2026
1. Who We Are
Shetland Fiddle Week LLP ("we", "us" or "our") is committed to protecting your personal information and respecting your privacy.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, book a place at Shetland Fiddle Week, purchase concert tickets, contact us or otherwise interact with us.
Shetland Fiddle Week LLP is the data controller for the personal information covered by this policy.
Shetland Fiddle Week LLP is a limited liability partnership registered in Scotland.
Registered number: SO307901
Contact details
Shetland Fiddle Week LLP
Norton House
Wellington Street
Glencaple
DG1 4RA
United Kingdom
Website: www.shetlandfiddleweek.com
Email: hello@shetlandfiddleweek.com
2. Information We Collect
Depending on how you interact with us, we may collect the following personal information:
We also collect certain technical information when you visit our website, including:
We do not store your full payment card details.
3. How We Collect Your Information
We collect information when you:
Some information is collected automatically through cookies and website analytics.
4. How We Use Your Information
We use your information to:
We only collect the information we need for these purposes.
5. Our Lawful Basis for Processing
Under UK data protection law we rely on the following lawful bases:
Contract
To administer your booking, provide your place at Shetland Fiddle Week and communicate essential event information.
Legal obligation
To comply with tax, accounting and other legal requirements.
Legitimate interests
To manage and improve our events, maintain records, ensure the security of our website and communicate with participants where appropriate.
Where we process dietary requirements or accessibility information, we do so only where it is necessary to support your participation and in accordance with UK data protection law.
6. Bookings and Payments
Student package bookings are made directly with Shetland Fiddle Week LLP by email.
Once your booking has been confirmed, we issue an invoice. Payments may be made by:
Concert tickets are sold through Ticket Tailor.
Payments for concert tickets are processed securely through Square.
Payment providers process payment information in accordance with their own privacy policies. Shetland Fiddle Week LLP does not receive or store your full payment card details.
7. Photography and Video
Photographs and video may be taken during Shetland Fiddle Week for use on our website, social media channels, printed publicity and future promotional material.
Participants who do not wish to appear in photographs or video recordings may opt out. We will make reasonable efforts to respect these preferences throughout the event.
8. Sharing Your Information
We never sell your personal information.
We only share information where necessary.
This may include:
All third parties are expected to protect personal information appropriately.
9. Cookies and Website Analytics
Our website uses cookies to ensure it functions correctly and to help us understand how visitors use our website.
We use Google Analytics to collect anonymous information about website usage.
Where required, visitors are asked for consent before non-essential cookies are placed on their device through our cookie banner.
10. International Transfers
Some of the organisations that provide services to us, such as website or payment providers, may process information outside the United Kingdom.
Where this happens, appropriate safeguards are used to protect your personal information in accordance with UK data protection law.
11. How Long We Keep Information
We retain personal information only for as long as necessary.
Typically:
Information is securely deleted or anonymised when it is no longer required.
12. Children's Information
Young people under the age of 18 may attend Shetland Fiddle Week.
We collect only the information necessary to administer their participation safely and effectively.
Where appropriate, we communicate with parents or guardians regarding bookings and participation.
13. Your Rights
Under UK GDPR you have the right to:
If you wish to exercise any of these rights, please contact us using the details above.
14. Security
We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.
Although no system can be completely secure, we continually seek to maintain appropriate safeguards.
15. Complaints
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
If you remain unhappy with how we have handled your personal information, you have the right to make a complaint to the Information Commissioner's Office (ICO). We encourage you to contact us first so that we have the opportunity to resolve your concerns.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page together with the revised "Last updated" date.
Shetland Fiddle Week LLP is a limited liability partnership registered in Scotland.
Registered number: SO307901
Registered address: Norton House, Glencaple. DG1 4RA.